West Coast Diagnostics
West Coast Diagnostics is a sleep medicine clinic located in Stockton, CA. Sleep clinics evaluate and treat disorders that disturb healthy sleep — most commonly obstructive sleep apnea, chronic insomnia, restless legs and narcolepsy. On this page you will find the clinic's contact details, the services it lists, what a sleep study involves, and answers to the questions people most often ask before booking.
Key facts about West Coast Diagnostics
- West Coast Diagnostics is located at 8978 Bainbridge Pl, Stockton, CA, 95209.
- Phone: (877) 223-0582.
- Services listed: Sleep Apnea Treatment, Sleep-Disordered Breathing Treatment, Snoring Treatment, Home Sleep Test, Sleep Disorder Diagnosis.
Contact
8978 Bainbridge PlStockton, CA 95209
Phone: (877) 223-0582
NPI: 1972874501 (verified US registry)
Google rating — 1.6 / 5 (10 reviews)
Rating and selection below come from the clinic's public Google Maps listing.
★★★★★
My husband has been in the hospital almost 3 hours from home for almost 2 weeks with stage 4 cancer literally FIGHTING FOR HIS LIFE so he has not had an opportunity to do his oxygen test study because he has not been at home. Ive been with him this entire time. Virgina called me about the little tester and when i told her we have not been able to complete it yet because of his situation, her response was "okay well just mail it back, we have other people waiting for it" in a really condescending, uncaring and frustrated tone. I haven't been home to even try to mail it back. Most people would show some kind of empathy and kindness. She seems to be in the wrong line of work from my interactions with her and maybe should not be working in the medical field. I'm taken aback by their way of do
— Karrie L, Google review
★★★★★
This place is the absolute worst, the lady on the phone didn’t seem very competent and was very rude. I tried to change the card on file to a she took down the card number and said you will get charged next week, woke up this morning and they charged the wrong card, fantastic.
— Laurley Figueroa, Google review
★★★★★
very rude and impatient. i had the same troubles as the other one star views. if i missed one phone call, you cannot get in touch with them. voicemails dont work and none of the numbers are manned by actual people. she blamed me for not answering, but i called back and left voicemails for days. whenever we did talk, i felt stupid because she acts like everything is obvious. i did my sleep study over a month ago. i was told by my dentist receptionist (probably was told by virginia) that if i wasnt charged after sending the equipment back, it was covered by insurance. A MONTH LATER, im getting a call from virginia just telling me theyve been trying to charge my account for a couple days and its getting declined. she even kinda chuckled at me that my card was declined. i said ok well my sleep
— Madi Riffle, Google review
★★★★★
The arrogant and rude comments are all correct. And not only are they that, but they are also liars!! (Not speaking for everyone there but definitely the lady communicated with). They said they “kept calling me” to blame ME for a lack of communication when I literally only have one message from them from around my initial consultation, and zero missed calls since. They finally called me when they realized I switched to a different company that was in my insurance network.
— Celina Kanne, Google review
★★★★★
Update: 10/15/2023 The establishment provided professional responses for my review and was apologetic for the miscommunication. Which I in return extended apologies for my miscommunication. I appreciated the professionalism that was received beyond the initial miscommunication and in with moving forward, the customer service was great. Thank you for the followed up communication and gave increased my review rating. DO NOT USE THIS SERVICE AS IT HAS NO CUSTOMER SERVICE AND IS ABSOLUTELY TERRIBLE WITH POOR COMMUNICATION. THE FINAL LINE IN BEING CROSSED WAS THE INSULTING COMMUNICATION THIS INDIVIDUAL SPOKE OVER THE PHONE. Details and actions were not as explained. In with communication by texting, you would expect a professional establishment to review their text prior to sending, as
— Jose Perez Jr. (Julien), Google review
About West Coast Diagnostics
West Coast Diagnostics provides sleep medicine services for patients in Stockton and the surrounding CA area. Available services include sleep apnea treatment, sleep-disordered breathing treatment, snoring treatment, home sleep test, sleep disorder diagnosis, sleep study, home sleep testing, sleep disorders diagnosis and sleep studies. Appointments can be arranged by calling (877) 223-0582.
Like most sleep medicine centers, West Coast Diagnostics works with patients referred for sleep study evaluation — either an overnight in-lab polysomnogram or a home sleep test, depending on medical suitability. The clinic's team typically includes a sleep physician who interprets the data and technologists who run the recordings. Always confirm details such as current hours, referral requirements and insurance coverage directly with the clinic using the contact information on this page.
Services at West Coast Diagnostics
West Coast Diagnostics lists the following services:
- Sleep Apnea Treatment
- Sleep-Disordered Breathing Treatment
- Snoring Treatment
- Home Sleep Test
- Sleep Disorder Diagnosis
- Sleep Study
- Home Sleep Testing
- Sleep Disorders Diagnosis
- Sleep Studies
Common services at sleep clinics include diagnostic sleep studies, CPAP titration (finding the right air pressure), follow-up therapy adjustments, and treatment planning for insomnia and other sleep disorders. If a service you need is not listed here, call the clinic and ask — the list above comes from the clinic's own published information and may not be complete.
What to expect at a sleep study appointment
For an in-lab study, you arrive in the evening and sleep in a private room while sensors record breathing, oxygen, heart rhythm and body movement. For a home sleep test, the clinic gives you a portable kit you use in your own bed. Neither test is painful. Results are usually compiled into a physician report within one to two weeks, and the clinic then discusses whether treatment — such as CPAP therapy or an oral appliance — is needed.
Preparation basics: avoid caffeine in the afternoon, skip lotions and hair products, bring comfortable sleepwear, and take your regular medications unless your doctor advises otherwise.
Patient reviews
No patient reviews have been published for West Coast Diagnostics yet. Reviews on this site come from verified visitors and appear only after moderation — if you have visited this clinic, you can submit yours below.
Frequently asked questions about West Coast Diagnostics
What does West Coast Diagnostics do?
West Coast Diagnostics is a sleep medicine clinic in Stockton, CA that evaluates and treats sleep disorders such as obstructive sleep apnea, chronic insomnia, restless legs syndrome and narcolepsy. Evaluation usually involves a sleep study, and treatment may include CPAP therapy, an oral appliance, or behavioral therapy depending on the diagnosis.
Do I need a referral to book a sleep study at West Coast Diagnostics?
Many insurance plans require a referral or prior authorization before covering a sleep study. Requirements vary by insurer and by clinic, so contact West Coast Diagnostics directly using the phone number on this page and ask what your plan needs.
How much does a sleep study cost at West Coast Diagnostics?
Sleep study costs vary widely with the type of test, your insurance plan and your deductible. Home sleep tests generally cost less than in-lab studies. Ask the clinic for an itemized estimate and check with your insurer about in-network rates before booking.
Does insurance cover sleep studies and CPAP treatment?
Most US insurers, including Medicare, cover sleep studies and CPAP therapy when they are medically necessary and properly documented. Coverage details — deductibles, co-pays and supply replacement schedules — differ by plan, so verify with your insurer and the clinic.
How long does it take to get sleep study results?
Typically one to two weeks. A sleep physician reviews the recorded data and writes a report, after which the clinic discusses the findings and any recommended treatment with you.
Can I do the sleep study at home?
Possibly. Home sleep apnea tests suit many adults with a high likelihood of obstructive sleep apnea and no major heart or lung conditions. If your symptoms are complex or the home test is negative despite strong symptoms, an in-lab study is usually the next step. The clinic can determine which option fits you.
What should I bring to my appointment at West Coast Diagnostics?
Comfortable sleepwear, your photo ID and insurance card, a list of current medications, and your own pillow if that helps you sleep. Avoid caffeine after midday and skip lotions or hair products, because sensors attach better to clean skin.