Novant Health Sleep Medicine
Novant Health Sleep Medicine is a sleep medicine clinic located in Matthews, NC. Sleep clinics evaluate and treat disorders that disturb healthy sleep — most commonly obstructive sleep apnea, chronic insomnia, restless legs and narcolepsy. On this page you will find the clinic's contact details, the services it lists, what a sleep study involves, and answers to the questions people most often ask before booking.
Key facts about Novant Health Sleep Medicine
- Novant Health Sleep Medicine is located at 3330 Siskey Pkwy, Matthews, NC, 28105.
- Phone: (336) 277-2200.
- Services listed: Insomnia Treatment, Narcolepsy Treatment, Sleep Apnea Treatment, Sleep Medicine Consultation, Sleep Disorder Treatment.
Google rating — 2 / 5 (8 reviews)
Rating and selection below come from the clinic's public Google Maps listing.
★★★★★
Horrible experience. It took over 9 months to be seen, tested, and get results. Now they keep pushing-out my follow ups by months because no doctor is available. So disappointing for a Novant facility. I do not recommend.
— Mark Wells, Google review
★★★★★
It was my fault I was 10 minutes late ( got lost and typical Charlotte traffic) even though I had driven for over an hour for the appt., I was not seen. This appt. was in mid March and could not get another appt. until June. Receptionist had negative attitude even though I was apologetic. :(
— JAN GALBRAITH, Google review
★★★★★
Will not return to this one. Spent 15-20 mins at the initial consultation l but being bill for 45 mins of consultation!?!? We should have asked for the cost but never expected the initial consultation to cost this much. We paid less for procedures with real specialists. Don’t make our mistake. Ask for the cost before showing up.
— Patawee Heasley, Google review
★★★★★
This place is TERRIBLE. If I could give 0 stars I would. They tell me it’s better and I have to use “MyChart” to let them know when I need my prescription refilled, month after month they have no sense of urgency and take 2 or more weeks to get my prescription sent to the pharmacy!! It gets to the point where I’m totally out of my medicine which greatly affects my day, and THEY DON’T CARE. This lack or caring has been going on for at least 6-7 months now, biggest regret is not leaving sooner. This is the worst customer service I’ve ever experienced. IF YOU'RE TRYING TO FIND A SLEEP DOCTOR GO SOMEWHERE ELSE. This place is not worth the headache. They will negatively affect your quality of life.
— Gemma Miller, Google review
★★★★★
despicable practice. Go to a different location.
— Stephen cowley, Google review
About Novant Health Sleep Medicine
Novant Health Sleep Medicine provides sleep medicine services for patients in Matthews and the surrounding NC area. The practice offers insomnia treatment, narcolepsy treatment, sleep apnea treatment, sleep medicine consultation, sleep disorder treatment, sleep disorder diagnosis, sleep disorders therapy and sleep disorders diagnosis, among other services. Questions and scheduling: (336) 277-2200.
Like most sleep medicine centers, Novant Health Sleep Medicine works with patients referred for sleep study evaluation — either an overnight in-lab polysomnogram or a home sleep test, depending on medical suitability. The clinic's team typically includes a sleep physician who interprets the data and technologists who run the recordings. Always confirm details such as current hours, referral requirements and insurance coverage directly with the clinic using the contact information on this page.
Services at Novant Health Sleep Medicine
Novant Health Sleep Medicine lists the following services:
- Insomnia Treatment
- Narcolepsy Treatment
- Sleep Apnea Treatment
- Sleep Medicine Consultation
- Sleep Disorder Treatment
- Sleep Disorder Diagnosis
- Sleep Disorders Therapy
- Sleep Disorders Diagnosis
Common services at sleep clinics include diagnostic sleep studies, CPAP titration (finding the right air pressure), follow-up therapy adjustments, and treatment planning for insomnia and other sleep disorders. If a service you need is not listed here, call the clinic and ask — the list above comes from the clinic's own published information and may not be complete.
What to expect at a sleep study appointment
For an in-lab study, you arrive in the evening and sleep in a private room while sensors record breathing, oxygen, heart rhythm and body movement. For a home sleep test, the clinic gives you a portable kit you use in your own bed. Neither test is painful. Results are usually compiled into a physician report within one to two weeks, and the clinic then discusses whether treatment — such as CPAP therapy or an oral appliance — is needed.
Preparation basics: avoid caffeine in the afternoon, skip lotions and hair products, bring comfortable sleepwear, and take your regular medications unless your doctor advises otherwise.
Patient reviews
No patient reviews have been published for Novant Health Sleep Medicine yet. Reviews on this site come from verified visitors and appear only after moderation — if you have visited this clinic, you can submit yours below.
Frequently asked questions about Novant Health Sleep Medicine
What does Novant Health Sleep Medicine do?
Novant Health Sleep Medicine is a sleep medicine clinic in Matthews, NC that evaluates and treats sleep disorders such as obstructive sleep apnea, chronic insomnia, restless legs syndrome and narcolepsy. Evaluation usually involves a sleep study, and treatment may include CPAP therapy, an oral appliance, or behavioral therapy depending on the diagnosis.
Do I need a referral to book a sleep study at Novant Health Sleep Medicine?
Many insurance plans require a referral or prior authorization before covering a sleep study. Requirements vary by insurer and by clinic, so contact Novant Health Sleep Medicine directly using the phone number on this page and ask what your plan needs.
How much does a sleep study cost at Novant Health Sleep Medicine?
Sleep study costs vary widely with the type of test, your insurance plan and your deductible. Home sleep tests generally cost less than in-lab studies. Ask the clinic for an itemized estimate and check with your insurer about in-network rates before booking.
Does insurance cover sleep studies and CPAP treatment?
Most US insurers, including Medicare, cover sleep studies and CPAP therapy when they are medically necessary and properly documented. Coverage details — deductibles, co-pays and supply replacement schedules — differ by plan, so verify with your insurer and the clinic.
How long does it take to get sleep study results?
Typically one to two weeks. A sleep physician reviews the recorded data and writes a report, after which the clinic discusses the findings and any recommended treatment with you.
Can I do the sleep study at home?
Possibly. Home sleep apnea tests suit many adults with a high likelihood of obstructive sleep apnea and no major heart or lung conditions. If your symptoms are complex or the home test is negative despite strong symptoms, an in-lab study is usually the next step. The clinic can determine which option fits you.
What should I bring to my appointment at Novant Health Sleep Medicine?
Comfortable sleepwear, your photo ID and insurance card, a list of current medications, and your own pillow if that helps you sleep. Avoid caffeine after midday and skip lotions or hair products, because sensors attach better to clean skin.