Carolina Home Medical
Carolina Home Medical is a sleep medicine clinic located in New Bern, NC. Sleep clinics evaluate and treat disorders that disturb healthy sleep — most commonly obstructive sleep apnea, chronic insomnia, restless legs and narcolepsy. On this page you will find the clinic's contact details, the services it lists, what a sleep study involves, and answers to the questions people most often ask before booking.
Key facts about Carolina Home Medical
- Carolina Home Medical is located at 1301 Commerce Drive, New Bern, NC, 28562.
- Phone: (252) 636-1711.
- Services listed: Sleep Apnea Treatment, BiPAP Therapy, CPAP Therapy, Sleep Disorder Treatment, BiPAP/BPAP Therapy.
Google rating — 3.2 / 5 (48 reviews)
Rating and selection below come from the clinic's public Google Maps listing.
★★★★★
Attn: Management and owners of Carolina Home Medical! This review was 100% unsolicited. Kera Outlaw was amazing she was the reason I had a great experience! She deserves a raise and a promotion in my opinion! She handled what I thought was a challenging meeting so well and smooth. She made me now a loyal customer of Kera Outlaw, and Carolina Home Medical. I was running behind and she calmed me down and took her time and was just wonderful! Today I had a scheduled appointment to get fitted and oriented with my new CPAP machine. Kera was just so nice, well spoken, explained everything so well, and just amazing. I was running late and she was very flexible and helpful with me! She did such a great job of teaching me about the machine, and how to use it and make it work
— Chad Reynolds, Google review
★★★★★
Recently worked with CHM to have a handicap ramp installed. The experience from first inquiry to last follow up text was stress free. Even a neighbor commented “ they are professionals “ just from watching them install it.
— Karen Payton, Google review
★★★★★
I was diagnosed with COPD and needed 24/7 oxygen care. I was referred to chm by hospital coordinator and the foundation. I waited for Tyrik to bring me a tank to be able to go home. When I arrived at my house he got out of truck and gave me and my sister a 5 minute lesson on what to do. Okay, everything seemed to sound fairly easy but it didn't turn out that way. I called on Saturday I had no response. I called again Sunday Tyrik called me around 8 p.m.. He asked me what was wrong I stated to him I don't have any oxygen. So he instructed me how to use a portable until he comes to my house Monday morning. Monday and Tuesday no Tyrik. Wednesday I went to my follow up appointment. Afterwards I went to chm to see what was going on. I saw Tyrik sitting in the back room. I stated to a lady what
— Crystal, Google review
★★★★★
Dropped by to meet the staff. Very friendly and making a difference in our community. Thanks for all you do!
— Chris Chagnon, Google review
★★★★★
This company is impossible to work with. I was told that I would have to make a monthly payment for a cpap machine for the first 7 months. After that the machine would be mine. When they continued to bill me I called for resolution and was told my last payment would be July. It is now October and this company is still charging my insurance company and when I call they can’t answer my questions and will have to get someone to call me back.
— Kristina Painter, Google review
About Carolina Home Medical
Based in New Bern, NC, Carolina Home Medical evaluates and treats a range of sleep disorders. The practice offers sleep apnea treatment, bipap therapy, cpap therapy, sleep disorder treatment, bipap/bpap therapy, cpap equipment & supplies, durable medical equipment (dme), sleep disorders education and sleep disorders therapy, among other services. Appointments can be arranged by calling (252) 636-1711.
Like most sleep medicine centers, Carolina Home Medical works with patients referred for sleep study evaluation — either an overnight in-lab polysomnogram or a home sleep test, depending on medical suitability. The clinic's team typically includes a sleep physician who interprets the data and technologists who run the recordings. Always confirm details such as current hours, referral requirements and insurance coverage directly with the clinic using the contact information on this page.
Services at Carolina Home Medical
Carolina Home Medical lists the following services:
- Sleep Apnea Treatment
- BiPAP Therapy
- CPAP Therapy
- Sleep Disorder Treatment
- BiPAP/BPAP Therapy
- CPAP Equipment & Supplies
- Durable Medical Equipment (DME)
- Sleep Disorders Education
- Sleep Disorders Therapy
Common services at sleep clinics include diagnostic sleep studies, CPAP titration (finding the right air pressure), follow-up therapy adjustments, and treatment planning for insomnia and other sleep disorders. If a service you need is not listed here, call the clinic and ask — the list above comes from the clinic's own published information and may not be complete.
What to expect at a sleep study appointment
For an in-lab study, you arrive in the evening and sleep in a private room while sensors record breathing, oxygen, heart rhythm and body movement. For a home sleep test, the clinic gives you a portable kit you use in your own bed. Neither test is painful. Results are usually compiled into a physician report within one to two weeks, and the clinic then discusses whether treatment — such as CPAP therapy or an oral appliance — is needed.
Preparation basics: avoid caffeine in the afternoon, skip lotions and hair products, bring comfortable sleepwear, and take your regular medications unless your doctor advises otherwise.
Patient reviews
No patient reviews have been published for Carolina Home Medical yet. Reviews on this site come from verified visitors and appear only after moderation — if you have visited this clinic, you can submit yours below.
Frequently asked questions about Carolina Home Medical
What does Carolina Home Medical do?
Carolina Home Medical is a sleep medicine clinic in New Bern, NC that evaluates and treats sleep disorders such as obstructive sleep apnea, chronic insomnia, restless legs syndrome and narcolepsy. Evaluation usually involves a sleep study, and treatment may include CPAP therapy, an oral appliance, or behavioral therapy depending on the diagnosis.
Do I need a referral to book a sleep study at Carolina Home Medical?
Many insurance plans require a referral or prior authorization before covering a sleep study. Requirements vary by insurer and by clinic, so contact Carolina Home Medical directly using the phone number on this page and ask what your plan needs.
How much does a sleep study cost at Carolina Home Medical?
Sleep study costs vary widely with the type of test, your insurance plan and your deductible. Home sleep tests generally cost less than in-lab studies. Ask the clinic for an itemized estimate and check with your insurer about in-network rates before booking.
Does insurance cover sleep studies and CPAP treatment?
Most US insurers, including Medicare, cover sleep studies and CPAP therapy when they are medically necessary and properly documented. Coverage details — deductibles, co-pays and supply replacement schedules — differ by plan, so verify with your insurer and the clinic.
How long does it take to get sleep study results?
Typically one to two weeks. A sleep physician reviews the recorded data and writes a report, after which the clinic discusses the findings and any recommended treatment with you.
Can I do the sleep study at home?
Possibly. Home sleep apnea tests suit many adults with a high likelihood of obstructive sleep apnea and no major heart or lung conditions. If your symptoms are complex or the home test is negative despite strong symptoms, an in-lab study is usually the next step. The clinic can determine which option fits you.
What should I bring to my appointment at Carolina Home Medical?
Comfortable sleepwear, your photo ID and insurance card, a list of current medications, and your own pillow if that helps you sleep. Avoid caffeine after midday and skip lotions or hair products, because sensors attach better to clean skin.