Shoals Primary Care
Shoals Primary Care is a sleep medicine clinic located in Florence, AL. Sleep clinics evaluate and treat disorders that disturb healthy sleep — most commonly obstructive sleep apnea, chronic insomnia, restless legs and narcolepsy. On this page you will find the clinic's contact details, the services it lists, what a sleep study involves, and answers to the questions people most often ask before booking.
Key facts about Shoals Primary Care
- Shoals Primary Care is located at 201 Rosa Lane, Florence, AL, 35630.
- Phone: (256) 275-3838.
- Services listed: Insomnia Treatment, Sleep Apnea Treatment, Pulmonary Sleep Medicine, Pulmonary Medicine.
Google rating — 3.3 / 5 (32 reviews)
Rating and selection below come from the clinic's public Google Maps listing.
★★★★★
I love going to Dr. Iqbal in Florence at Shoals Primary. He is the most caring,best dr that I have ever had,he listens to you when you tell him your problems and needs. He is so caring,my whole family use him and so do alot of my friends. You want find a more caring efficient dr. Anywhere
— Mary Watson, Google review
★★★★★
I saw Dr. Amy Clark at this location over a year ago but am only just now leaving a review because I have been trying to work with their office for that entire period of time to correct a bill so that insurance could cover the $800 cost of what was supposed to be a routine preventive screening. The way this office coded the testing prevented my insurance from paying it. I ended up calling the lab that I was being billed by, my insurance, and the office's billing department multiple times over that year only to be constantly stonewalled by THIS office where the change of coding needed to take place. I understand Dr. Clark is no longer at this location, but the billing department is incredibly deceitful and unhelpful as well. I was constantly told there was a special billing person for the
— Becca Shropshire, Google review
★★★★★
Dr. Amy Clark is my assigned doctor through Medicaid. While I understand that Medicaid patients aren't something doctors want to deal with, until I get certain health problems dealt with (which I can't do without medical care), I can't afford other insurance. I called the office early July and was told that Dr. Clark would need to look at my information and do some sort of "screening", and that they would call me back to make an appointment. I was told this would take approximately one business day. After three weeks of waiting, I called back, and was told that they will call me once they decide if they can take me, and that I need to stop calling (this was only my second call). It has now been over a month with no call. If they can't take me, why can't they just say so, so that I can spen
— Widget Wyvern, Google review
★★★★★
I am so grateful for this hard working amazing compassionate group of Health Care Workers, Dr. Amy Clark has been the best doctor my daughter has ever had. She makes sure she builds a relationship with her patients and she CARES. I will always recommend Dr. Clark for Adults and definitely Children ❤️
— Sheri Ann Brown, Google review
★★★★★
If I could rate zero stars I would. All the reviews that were negative were correct. The lady that did the intake was super nice but Amy Clark was beyond rude. I simply needed a referral and wanted me to have alot of unnecessary X-rays and tests run. I have that right to decide if I dont want something done. She was irriated because I did not want to have a cat scan and MRI when I came in for another issue. She automatically started trying to send me for all these other things without even getting my blood work back. Because I didn't want unessary things done she got upset with me and literally told me in front of my 15 year old son..might I add..that "im not smart enough to be your Dr" in a sarcastic way and kicked me out of her office. Im disgusted in 38 years I have never in my life bee
— Chere Sharpe, Google review
About Shoals Primary Care
Shoals Primary Care offers sleep diagnostics and treatment planning from its Florence, AL location. The practice offers insomnia treatment, sleep apnea treatment, pulmonary sleep medicine and pulmonary medicine, among other services. Questions and scheduling: (256) 275-3838.
Like most sleep medicine centers, Shoals Primary Care works with patients referred for sleep study evaluation — either an overnight in-lab polysomnogram or a home sleep test, depending on medical suitability. The clinic's team typically includes a sleep physician who interprets the data and technologists who run the recordings. Always confirm details such as current hours, referral requirements and insurance coverage directly with the clinic using the contact information on this page.
Services at Shoals Primary Care
Shoals Primary Care lists the following services:
- Insomnia Treatment
- Sleep Apnea Treatment
- Pulmonary Sleep Medicine
- Pulmonary Medicine
Common services at sleep clinics include diagnostic sleep studies, CPAP titration (finding the right air pressure), follow-up therapy adjustments, and treatment planning for insomnia and other sleep disorders. If a service you need is not listed here, call the clinic and ask — the list above comes from the clinic's own published information and may not be complete.
What to expect at a sleep study appointment
For an in-lab study, you arrive in the evening and sleep in a private room while sensors record breathing, oxygen, heart rhythm and body movement. For a home sleep test, the clinic gives you a portable kit you use in your own bed. Neither test is painful. Results are usually compiled into a physician report within one to two weeks, and the clinic then discusses whether treatment — such as CPAP therapy or an oral appliance — is needed.
Preparation basics: avoid caffeine in the afternoon, skip lotions and hair products, bring comfortable sleepwear, and take your regular medications unless your doctor advises otherwise.
Patient reviews
No patient reviews have been published for Shoals Primary Care yet. Reviews on this site come from verified visitors and appear only after moderation — if you have visited this clinic, you can submit yours below.
Frequently asked questions about Shoals Primary Care
What does Shoals Primary Care do?
Shoals Primary Care is a sleep medicine clinic in Florence, AL that evaluates and treats sleep disorders such as obstructive sleep apnea, chronic insomnia, restless legs syndrome and narcolepsy. Evaluation usually involves a sleep study, and treatment may include CPAP therapy, an oral appliance, or behavioral therapy depending on the diagnosis.
Do I need a referral to book a sleep study at Shoals Primary Care?
Many insurance plans require a referral or prior authorization before covering a sleep study. Requirements vary by insurer and by clinic, so contact Shoals Primary Care directly using the phone number on this page and ask what your plan needs.
How much does a sleep study cost at Shoals Primary Care?
Sleep study costs vary widely with the type of test, your insurance plan and your deductible. Home sleep tests generally cost less than in-lab studies. Ask the clinic for an itemized estimate and check with your insurer about in-network rates before booking.
Does insurance cover sleep studies and CPAP treatment?
Most US insurers, including Medicare, cover sleep studies and CPAP therapy when they are medically necessary and properly documented. Coverage details — deductibles, co-pays and supply replacement schedules — differ by plan, so verify with your insurer and the clinic.
How long does it take to get sleep study results?
Typically one to two weeks. A sleep physician reviews the recorded data and writes a report, after which the clinic discusses the findings and any recommended treatment with you.
Can I do the sleep study at home?
Possibly. Home sleep apnea tests suit many adults with a high likelihood of obstructive sleep apnea and no major heart or lung conditions. If your symptoms are complex or the home test is negative despite strong symptoms, an in-lab study is usually the next step. The clinic can determine which option fits you.
What should I bring to my appointment at Shoals Primary Care?
Comfortable sleepwear, your photo ID and insurance card, a list of current medications, and your own pillow if that helps you sleep. Avoid caffeine after midday and skip lotions or hair products, because sensors attach better to clean skin.