Advanced Homecare
Advanced Homecare is a sleep medicine clinic located in Temecula, CA. Sleep clinics evaluate and treat disorders that disturb healthy sleep — most commonly obstructive sleep apnea, chronic insomnia, restless legs and narcolepsy. On this page you will find the clinic's contact details, the services it lists, what a sleep study involves, and answers to the questions people most often ask before booking.
Key facts about Advanced Homecare
- Advanced Homecare is located at 27349 Jefferson Ave Ste 100, Temecula, CA, 92590.
- Phone: (800) 758-7571.
- Advanced Homecare is listed as aasm accredited.
- Services listed: Insomnia Treatment, Narcolepsy Treatment, Parasomnia Treatment, Restless Legs Syndrome Treatment, Sleep Apnea Treatment.
Google rating — 3.1 / 5 (12 reviews)
Rating and selection below come from the clinic's public Google Maps listing.
★★★★★
Terrible customer service !!! They sent the wrong item for my CPAP. I tried to return and they said they would send a return envelope. I called every week for many weeks and they kept promising to send the return envelope. They finally sent the envelope 10 weeks later, and I returned the items the same day with a confirmation via tracking number so I know they received them back. However, they did not credit Medicare so I could not get new supplies covered. I do not recommend doing business with these people.
— C Borke, Google review
★★★★★
We've had great customer service from everyone at Advanced Homecare. My Dad needed a CPAP machine and they came out quickly to get him set up, explained everything clearly and showed us how to use the equipment. A few weeks later they called to say there was some leakage (from a report that was automatically sent to them), so they came out and gave us a different mask that works better for my Dad. One part of the machine was getting stuck so they stopped by to see if they could fix it, and since they can't, they'll get us a new part. We really appreciate their customer service - and a special shout out to Cody who has helped my Dad the past couple of visits. Thank you!
— Nicole Donnelly, Google review
★★★★★
This company is so screwed up when it comes to billing, they lie about insurance covering your machine and always try to sell you one. They are horribly managed
— C W, Google review
★★★★★
I have had a HORRIBLE customer service experience with Advance Homecare Sleep Apnea Services. I received a call (9/23/21) from their Customer Service team, Gabby, stating I had been approved by my insurance for a portable CPAP but it had been on backorder, I would be contacted when it was available. Fast forward to 12/6/21, I call (not Advance Homecare) for a status update on my portable CPAP and I was by Alicia I could purchase a portable for $1000! Now they are telling me I can purchase a portable CPAP for $1000 when I was told it was covered by insurance. I can purchase the portable CPAP on my own for under $800. I STRONGLY ADVISE TO AVOID THIS COMPANY and stay away from customer service reps Gabby, Jocelyn, Janet, and Alicia!
— Cliff DenDekker, Google review
★★★★★
I don't usually rate any business lower than a 4 but Advanced Homecare's handling of my doctor's request for a cpap machine and all its accompanying supplies for me was so bad that I requested my doctor to refer me to another company that would provide me with the necessary supplies in the future. I have never had the kind of experience as I have had with this company. Until you call them for a follow up, they do not act. I have never seen a company order a cpap and NOT order the headgear and mask at the same time. I had to call them twice, message my doctor and nurse, before they act on it. Service is very very poor. The staff I spoke to today told me she will have their manager call me regarding my frustrations with them and I can only guess it will be another week before I hear from the
— Ellen Kluber, Google review
About Advanced Homecare
Advanced Homecare offers sleep diagnostics and treatment planning from its Temecula, CA location. Care options cover insomnia treatment, narcolepsy treatment, parasomnia treatment, restless legs syndrome treatment, sleep apnea treatment, sleep disorder diagnosis, sleep medicine consultation and sleep disorders diagnosis. It is accredited by the American Academy of Sleep Medicine. Appointments can be arranged by calling (800) 758-7571.
Like most sleep medicine centers, Advanced Homecare works with patients referred for sleep study evaluation — either an overnight in-lab polysomnogram or a home sleep test, depending on medical suitability. The clinic's team typically includes a sleep physician who interprets the data and technologists who run the recordings. Always confirm details such as current hours, referral requirements and insurance coverage directly with the clinic using the contact information on this page.
Services at Advanced Homecare
Advanced Homecare lists the following services:
- Insomnia Treatment
- Narcolepsy Treatment
- Parasomnia Treatment
- Restless Legs Syndrome Treatment
- Sleep Apnea Treatment
- Sleep Disorder Diagnosis
- Sleep Medicine Consultation
- Sleep Disorders Diagnosis
Common services at sleep clinics include diagnostic sleep studies, CPAP titration (finding the right air pressure), follow-up therapy adjustments, and treatment planning for insomnia and other sleep disorders. If a service you need is not listed here, call the clinic and ask — the list above comes from the clinic's own published information and may not be complete.
What to expect at a sleep study appointment
For an in-lab study, you arrive in the evening and sleep in a private room while sensors record breathing, oxygen, heart rhythm and body movement. For a home sleep test, the clinic gives you a portable kit you use in your own bed. Neither test is painful. Results are usually compiled into a physician report within one to two weeks, and the clinic then discusses whether treatment — such as CPAP therapy or an oral appliance — is needed.
Preparation basics: avoid caffeine in the afternoon, skip lotions and hair products, bring comfortable sleepwear, and take your regular medications unless your doctor advises otherwise.
Patient reviews
No patient reviews have been published for Advanced Homecare yet. Reviews on this site come from verified visitors and appear only after moderation — if you have visited this clinic, you can submit yours below.
Frequently asked questions about Advanced Homecare
What does Advanced Homecare do?
Advanced Homecare is a sleep medicine clinic in Temecula, CA that evaluates and treats sleep disorders such as obstructive sleep apnea, chronic insomnia, restless legs syndrome and narcolepsy. Evaluation usually involves a sleep study, and treatment may include CPAP therapy, an oral appliance, or behavioral therapy depending on the diagnosis.
Do I need a referral to book a sleep study at Advanced Homecare?
Many insurance plans require a referral or prior authorization before covering a sleep study. Requirements vary by insurer and by clinic, so contact Advanced Homecare directly using the phone number on this page and ask what your plan needs.
How much does a sleep study cost at Advanced Homecare?
Sleep study costs vary widely with the type of test, your insurance plan and your deductible. Home sleep tests generally cost less than in-lab studies. Ask the clinic for an itemized estimate and check with your insurer about in-network rates before booking.
Does insurance cover sleep studies and CPAP treatment?
Most US insurers, including Medicare, cover sleep studies and CPAP therapy when they are medically necessary and properly documented. Coverage details — deductibles, co-pays and supply replacement schedules — differ by plan, so verify with your insurer and the clinic.
How long does it take to get sleep study results?
Typically one to two weeks. A sleep physician reviews the recorded data and writes a report, after which the clinic discusses the findings and any recommended treatment with you.
Can I do the sleep study at home?
Possibly. Home sleep apnea tests suit many adults with a high likelihood of obstructive sleep apnea and no major heart or lung conditions. If your symptoms are complex or the home test is negative despite strong symptoms, an in-lab study is usually the next step. The clinic can determine which option fits you.
What should I bring to my appointment at Advanced Homecare?
Comfortable sleepwear, your photo ID and insurance card, a list of current medications, and your own pillow if that helps you sleep. Avoid caffeine after midday and skip lotions or hair products, because sensors attach better to clean skin.